Terms and Conditions

During the checkout process, you will have to check a box (virtual signature) stating that you read our terms and conditions. When you check that box, you the customer will be bound by and are stating that you fully understand and agree to the following terms and conditions, concerning the sale and or purchase of anything found on our website.

Age Requirement

You must be 18 years of age or older to purchase any product(s) from FPSTACTICAL and at least 21 years of age or older to purchase items marked as restricted. This means, if you are an underage minor, do not attempt to make a purchase! FPSTACTICAL and or the credit card holder will catch you, due to the reasons found in the next section.

Fraudulent Credit Card Use

If you steal or borrow your parents, friend’s parents or a perfect stranger’s credit card, to pass yourself off as being 18 years of age, it won't work! We do conduct reviews of orders on a regular basis, especially concerning age verification and if you are the true card holder. Remember as always, the order ships to the billing address and to the name that is on the card. In other words, the card holder is going to get the package, not the underage child or credit card thief! If you do decide to try anyway, keep in mind that we will do everything in our power, to see that you are brought up on criminal charges!

Order processing

Orders are normally processed automatically, through our gateway at 12:00am (midnight) EST, the date the order is placed. Once an order has been shipped, it can't be cancelled or changed although it can still be returned. We will try our best to answer email and or phone calls concerning order cancellations or changes, however we simply can't promise or guarantee to catch the change. This means you should make sure before placing an order, that you are ready to do so and want everything on the order.

Concerning sale items: We at FPSTACTICAL often place items on sale or offer promo codes to help you save money. This means that if an item goes on sale, the day after your order is placed a credit will not be issued for the difference. Sign up for our newsletter and read them, to have a heads up on sales and promo codes!

All order cancellations must be done in writing via email. FPSTACTICAL requires written documentation on all order changes is the reason for this.

SHIPPING POLICY

Restrictions on Knives

Automatic Knife Laws & Assisted Knife Laws. The Federal Switchblade Act,Title 15 Chapter 29 sections 1241-1245, prohibits shipment of automatic knives (Switchblade, OTF, Gravity, and Bali-Song aka Butterfly) across state lines.  Since we are based in Florida this law does not apply to orders being shipped within the state of Florida.  It’s important to note that Spring Assisted or Assisted Knives as are also exempt from this law (this is detailed in Section 9 below). Other notable exclusions are detailed below but include members of the Armed Forces, Federal Government, and First Responders.  This Law can be read in detail here with common sense application and interpretation of the law found here.  By purchasing an automatic knife which is defined as a switchblade, otf, butterfly, or bali-song, and agreeing to our terms and conditions at checkout you are certifying under the penalty of law that you are over the age of 18, meet one of the conditions listed below making shipment legal, and that you have researched all local laws in your district, county, city or suburb, and confirmed that the type of knife you are purchasing is legal in your area.

Detailed Exclusion List of the Federal Switchblade Act.

(1) to civilian or Armed Forces supply or procurement officers and employees of the Federal Government ordering, procuring, or purchasing such knives in connection with the activities of the Federal Government;


(2) to supply or procurement officers of the National Guard, the Air National guard, or militia of a state, territory or the District of Columbia ordering, procuring, or purchasing such knives in the connection with the activities of such organization;

(3) to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any State or Territory, or any county, city or other political subdivision of a State or Territory;

(4) to manufacturers of such knives or bona fide dealers therein in connection with any shipment made pursuant of an order from any person designated in paragraphs 1, 2, and 3.

Sections 1242 and 1243 of the Act shall not apply to:

(5) any common carrier or contract carrier, with respect to any switchblade knife shipped, transported, or delivered for shipment in interstate commerce in the ordinary course of business;

(6) the manufacture, sale, transportation, distribution, possession, or introduction into interstate commerce, of switchblade knives pursuant to contract with the Armed Forces.

(7) the Armed Forces or any member or employee thereof acting in the performance of his duty;

(8) the possession, and transportation upon his person, of any switchblade knife with a blade three inches or less in length by any individual who has only one arm; or

(9) a knife that contains a spring, detent, or other mechanism designed to create a bias toward closure of the blade and that requires exertion applied to the blade by hand wrist, or arm to overcome the bias toward closure to assist in opening the knife.

FPSTACTICAL will not ship Automatic Knives outside of the State of Florida if the above conditions are not met (Shipments within Florida are unrestricted and completely legal).

When will my order ship?

We will process your order for shipment within 1-2 business days from the date your payment is made via our free shipping option. If you paid for our expedited service, we will strive our best to offer a 1 business day handling time and your order will normally ship within 1 business day, and will also arrive much faster. See below for details. These time frames exclude weekends and holidays.

How long will it take for my order to arrive?

It takes a solid 5-10 business days excluding weekends and holidays, for your order to arrive, after being processed and shipped via our free standard shipping service. If you purchased our Expedited service, your order will normally arrive within 2-3 days after being processed and shipped.


Though we strive to keep our estimated shipping time frames, our "Expedited Shipping" service is not a guarantee that you will have your order by a certain time, it simply puts your order at the front of the line (kind of like a "Fast Pass" or an "Express Pass" at a theme park, you still have to wait in a line, it's just a much shorter and faster line!)

Do You Ship Internationally

We do not offer international shipping at this time however we do ship to US territories aka Puerto Rico, Guam etc.  All applicable laws regarding knifes and airsoft guns as detailed above apply.

Shipping Carriers

We ship via USPS, UPS, and FEDEX. We will choose whichever carrier offers the lowest rate  upon shipping.  If you have a preference please do not hesitate to call or email us and we will try to make the proper arrangements. By requesting a specific carrier we may require an additional shipping fee be charged if there is a sizable difference in the shipping fee charge by the carrier. Also for legality reasons there may be some instances where we can only ship via FEDEX or UPS and in those instances we cannot honor a request to use USPS as the carrier.

RETURN POLICY

FPSTACTICAL offers an Incredible 60 Day Return / Replacement Policy that covers all defective items.  We also offer a 30 Day Return / Replacement Policy for non-defective items (including buyers remorse). To initiate a return please email our returns department via email at service@fpstactical.com, or call us at 1-863-619-7559 and request an RMA # (return material authorization) prior to sending your package back or it may be refused.

  • All Returned Merchandise must have an RMA.  We will provide a free shipping return label for defective merchandise as well as if we ship the wrong item. Buyers remorse and unopened items however will be shipped at the buyers expense to FPSTACTICAL before a refund or exchange can take place

Exchanges or Refunds for Defective Merchandise 60 days (no restocking fee)*

*after proof of delivery

Exchanges or Refunds for Unopened Items 30 days (subject to a 10% restocking fee)*

Defective Merchandise

FPSTACTICAL offers an incredible 60 day warranty/returns policy that cover defective items. If your item is factory defective we will exchange the item or refund the full purchase price of the item.  Exchanges are handled via a like for like basis meaning that a replacement item will be of the same model as the item returned.  If the model is no longer available you will receive a refund or a store credit good toward any item of equal or greater value. Some name brand items have a factory warranty beyond the initial 60 day FPSTACTICAL Warranty. If your item has a factory warranty then you need to contact the manufacturer if the FPSTACTICAL 60 day warranty period has passed.

Your item(s) must be returned in the same condition as when they were received. Any items that have been abused, taken apart aka showing signs of customer repairs (disassembled) or have missing/damaged boxes and or paperwork will be refused and sent back C.O.D. or a restocking fee may be applied from 20% to 25% of the items value and done so on a case by case basis.  There is no restocking fee for defective items that are returned that meet the above criteria.

Non-Defective Merchandise: 

FPSTACTICAL will accept returns for unwanted items including buyers remorse for up to 30 days as long as they are unopened and returned in the same condition as they were sent.  This means no tags can be cut off or seals broken.  A 10% restocking fee is applied to all non-defective returns.  Restocking fees offset lost shipping charges and administrative costs.

Return shipping charges are your responsibility unless the mistake is ours and you request a refund. Example: We sent the wrong item by mistake or the item is defective.

Holiday Returns Policy:

All orders delivered on or after November 23 – Dec 24 will be covered under our extended holiday returns policy. The returns period for all orders delivered after that date will be extended to start on December 25th.

Warranty Exclusions:

Abuse and Neglect:

Improper use, abuse, or neglect of an item will void the warranty on a product.  Damages as a result of disassembling or modifying an item, improper storage, dropped products, exposure to liquids, and extreme weather exposure are considered improper use and will void the FPSTACTICAL and manufacturer’s warranty.

Modifications:

Product failures as a result of any attempted alteration, modification or disassembly resulting in failure is not covered under warranty and completely voids any warranty or return possibility from both FPSTACTICAL as well the manufacturer.

Pricing/Order Mistakes

FPSTACTICAL will not be held liable, for any pricing or availability mistakes. FPSTACTICAL reserves the right to cancel any order, at any time, for any reason FPSTACTICAL sees fit. In the event of a pricing mistake we will cancel your order and refund your payment in full. You will then be invited to re-order the products, at the corrected price. In the event that our inventory is incorrect FPSTACTICAL will place your item(s) on backorder and attempt to contact you to determine if you want to wait or if you would rather have a refund. If contact cannot be made within 2 business days of trying we will refund your money and cancel your order.

Price Match Guarantee

If you can find the item you want to purchase or have purchased from a competitor at an advertised lower price we will match it at up to 7 days after purchase ! (this excludes distributors / suppliers and sales or special promotions offered by competitors).  To initiate a price match please email or call us at 1-863-619-7559 at up to 7 days after your purchase and we will refund the difference between the price you paid and our competitors advertised price.

Legal Status of Products

1. Age: You are at least 18 years of age and do not know of any local, state or federal laws that would prohibit you from purchasing or owning the items you are about to purchase.

2. Exempt Cities, States, and Districts: At the time of purchase you understand that it is the customer's responsibility to investigate state, local and federal laws which may prohibit the use, or possession of any item sold by FPSTACTICAL.  Shipping of the specified product to the States / Cities listed below is prohibited and any orders placed that are to be shipped to these areas will be automatically cancelled and refunded. For all other Cities, States, and Districts there may be further restrictions on what and if a particular type of knife or airsoft can be shipped.  For full details refer to the Restrictions on Knives and the Restrictions on Airsofts portions of this document.

Stun Guns
Stun guns CANNOT be shipped to the following states:

  • Hawaii
  • Illinois
  • Massachusetts
  • Michigan
  • Rhode Island
  • Wisconsin

Pepper Spray
Pepper Spray CANNOT be shipped to the following states:

  • Hawaii
  • Illinois
  • Massachusetts
  • Michigan
  • New York
  • Rhode Island
  • Wisconsin

Automatic Knives (Switchblade, Butterfly, and OTF)
This type of knife CANNOT be shipped to the following states:

  • Delaware
  • District of Columbia
  • Hawaii
  • Maryland
  • Minnesota
  • New Jersey
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • Virginia
  • Washington

Liability Waiver:

You the customer will hold harmless FPSTACTICAL in the event that you violate any laws and that you also hold harmless FPSTACTICAL in the event of injury, of any kind, associated with any item purchased.

Some items listed on this website may be illegal in your area for possession by those under 21. It is your responsibility to check all of your local laws concerning the ownership, use and possession of any item found on www.FPSTACTICAL.com.

It is the responsibility of the buyer, not FPSTACTICAL, to ascertain, and obey, all applicable local, state and federal laws in regard to the possession, and use, of any item purchased from FPSTACTICAL. All equipment sold is subject to any local, state or federal ordinances. Consult your local and state laws before ordering, if you are in doubt. No sales to minors. By placing an order, the customer represents that the products ordered will be used in a lawful manner and that he/she is of legal age. FPSTACTICAL will not be held liable for the misuse of any product purchased from FPSTACTICAL or any of our distributors and dealers.

Privacy Policy

This is extremely simple! We at FPSTACTICAL know what it is like to get email spam or to receive phone calls from annoying solicitors. We will never share your information with anyone outside of FPSTACTICAL, nor will your information within FPSTACTICAL be used to solicit products that we do not offer. You like the items we sell, and we are only going to contact you about them. Upon placing an order with FPSTACTICAL you will automatically be signed up for our newsletter. Our system does this as a courtesy, mainly due to the fact it can save you money! We love to run sales and or offer promo codes! The only way you will know that these special offers are available is through our newsletter. Please note: You may unsubscribe at any time, directly through the email being sent or via our home page.

FPSTACTICAL reserves the right to change the web site Terms and Conditions without notice. We highly recommend reading the terms and conditions, every time you place an order, in case any changes have been made. When you check the box stating you have read and understand our terms and conditions, you will be bound by them, regardless if you read them or not.